I was preparing my blog for today, but without enthusiasm for the subject, and noticed a new feed from BNET called “Five Dirty Tricks Customers Play… ” (http://tinyurl.com/nqoo7q).
Intrigued, I followed the link to the post and was astounded how well it resonated with my personal experience! The author not only outlines and explains each little trick, but suggests terrific statements to smoothly respond and ultimately overcome them.
Here is a recap of the ornery tricks the author identifies:
1. Free consulting work
2. Unreasonable request
3. The delayed meeting
4. False cold feet
5. Last minute discount
I don’t care if you sell sox or stocks; you’ve been hit by these “excuses.” Click the link and absorb these terrific tips. They’re pure gold.
"Always do right. This will gratify some people, and astonish the rest."
-- Mark Twain, American novelist