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October 2009 Entries

THE SUM OF ITS PARTS

McKinsey Quarterly had a terrific analysis on their feed this morning: Mastering Sales Force Integration In a Merger   Obvious keys: 1.    Over-communicate 2.    Involve the Sales Force 3.    Look for quick wins 4.    Review the customer profile   I highly recommend you link and download this article and its related content. Perhaps you don’t need it now, but in these days of consolidation and alliance, you never know.     Salespeople and their managers are optimistic by nature, and denial is a common liability.         --- Unattributed manager Follow me on Twitter @FdSvsU

THE PERFECT VOICEMAIL MESSAGE

It’s a good bet that more than three-quarters of the time you are rolled into voicemail when you call someone. Such is the business world today. In his blog post today, Keith Ferrazzi shares a few ideas that might help you leave a message that will get you a callback. After all, that’s what it’s all about, isn’t it?     He calls his process “warm calling” (as opposed to cold calling): a friendlier way to engage someone you’ve never met. His rules apply both to live calls as well as voicemail messages. And even in person.    1.    Convey credibility by mentioning a familiar person or institution that connects...

TWICKER TWEET

With Halloween fast approaching, I thought I would knock out a theme blog whose title would lend itself to holiday parody. When I couldn’t come up with anything, I thought I would use this piece from Sean Nelson on Twitterese, expanding on his idea. At the last minute, I also came up with having a little fun with a name parody centering upon the Halloween idea.       Regardless, if you use Twitter, then you are in for a tweet. Sean has assembled a nifty group of common Twitter functions and defined them for us. If you are new to Twitter, this will provide a handy list...

APPARENT vs. ACTUAL RISK

Why can’t I think like Seth Godin? He looks at everyday issues and sees what we miss. Today’s post, for example, addresses apparent risk and actual risk. His commentary is dead on. I cannot say it any better, so here is a link to his site and this entry: http://sethgodin.typepad.com/seths_blog/2009/10/apparent-risk-and-actual-risk.html   Our personal goal should be to clear away the cobwebs and train our minds to see what Seth Godin sees. At least that’s my goal.    Think about it.   “Often the difference between a successful person and a failure is not one has better abilities or ideas, but the courage that one has to bet on one’s...

WORM'S EYE VIEW

I received a feed this morning that triggered some memories from when I was a new manager, and eventually a leader. Since I started out in the sales trenches, I always had an understanding of what it was like on the front lines. But over time I realized that the longer I was away from it, and the further up the ivory tower I climbed, it became harder and harder to use that shared experience in my decisions.    Reminding yourself to include the “Worm's Eye View” when attacking an organizational issue can provide valuable insight into what employees think --- and what they...

 

 

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